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IT Systems Technician - Italy

Join the newest successful Formula One team! At Haas F1 Team, we are looking to grow our Parma, Italy location and have an exciting position available in our IT department. This is a fast-paced and challenging opportunity to make a substantial impact within a small team. We are looking for team-oriented, experienced IT Systems Technician currently located in the UK or Italy. Applicants should possess fluent English skills.  Italian language skills are not required, but are desirable. All CV's must be submitted in English.

About Haas F1 Team
We are a young, dynamic, and expanding team that is building an open, discursive environment full of opportunities for motivated individuals pursing a challenge. Haas F1 Team is designed to allow the best and brightest talent to excel within the premier form of racing in the world. Haas F1 Team debuted in the FIA Formula One World Championship in 2016, becoming the first American-led Formula One team since 1986. Founded by industrialist Gene Haas, Haas F1 Team is in Kannapolis, North Carolina, USA, with team operations in Banbury, UK and Parma, Italy. We have proven to be competitive within our first two seasons with a uniquely-designed team, quickly demonstrating our desire to win!

 

 

General Summary: Reporting to the IT Operations Manager (UK) and based in our office near Parma, Italy, the IT Systems Technician is responsible for the operational support and development of IT systems in our Italian branch offices, as well as assisting with support and development of our global estate.  They will play a key part in ensuring the delivery of best in class IT solutions and services to the company and its users.

 Principal Duties and Responsibilities:

  • Provide operational end user support, guidance and incident management to agreed service levels for local systems.
  • Monitor and troubleshoot the infrastructure, supporting servers, storage, virtualization, network devices, voice, video systems and security appliances.
  • Administration of the HF1 Office 365 environment, including Exchange, SharePoint, Teams, backup/archive and software licensing.
  • Support and administer Windows based services such as Active Directory, File Permissions, Windows Updates, Group Policy, DNS and DHCP.
  • Utilize end point management tools, monitoring systems and machine imaging software
  • Monitor and management of DFS and other data replication technologies.
  • Work with other members of the IT team to facilitate system change and upgrades, following business readiness and change management procedures.
  • Work with key supplier technical teams to ensure Haas F1 services are maintained correctly
  • Maintain up to date documentation, FAQ's, knowledge base articles and accurate reporting.
  • Adhere to all IT and wider business processes.
  • Other duties as assigned by the IT Operations Manager

Education and Work Experience:

BSc or MIS or Computer Science required, or equivalent work experience. Typically requires at least 2-3 years’ experience in the IT field. Preferably have experience and/or exposure to supporting PLM/CAD systems and software. 

Specialized Knowledge and Skills:

Have relevant experience in a similar technical position. As the sole IT member on site, this role requires exceptional self-management and excellent communications skills. A quick thinker: be flexible and adaptive with the ability to react and solve problems with speed and efficiency, sometimes under high pressure. Italian written and verbal skills an advantage.  

Equipment and Applications:

Microsoft server & desktop environments, Windows domains and Active Directory. Ethernet networking, switching, routing, network installations and troubleshooting. Virtualised environments. Knowledge and experience of one or more leading PLM/PDM systems and experience supporting CAD software such as desirable.

Work Environment Physical Demands:

The role is based in Italy. Will involve travel between two fixed sites and a willingness to work flexible hours, including occasional weekends.

This position may require lifting up to 50 pounds, repeated bending, squatting and manual dexterity. Fast- paced work environment requiring heavy mental demands.  Work environment includes race cars, 7-post and other rigs, grinding debris, and hazardous fluids.

All employees must ensure compliance with the Company Health and Safety Policy, and all relevant other statutory Health and Safety legislation. This job description may not detail some less major duties allocated to the post holder, nor cover duties of a similar nature, which may from time to time be reasonably required by the relevant manager.

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